Calcium and magnesium ions naturally have a positive charge. It is this charge that is used to remove the minerals during the water softening process. A water softener has negatively charged polystyrene beads at its center, which draw in the positively charged ions and then pull them from the water as it passes through. This process effectively removes both calcium and magnesium from your water supply before it reaches your faucets and appliances, resulting in softer water that’s better for your plumbing system. Contact us now!